Valentine's Cupcake box

At Borsalle, we prioritize food safety and want to ensure our customers are fully informed about the ingredients used in our cakes. Please note the following:

Common Allergens: Our cakes may contain or come into contact with common allergens, including but not limited to: Wheat (gluten), Dairy, Eggs, Nuts, Soy, Peanuts

1. Custom Orders: If you have specific dietary restrictions or allergies, please inform us when placing your order. While we can accommodate certain requests, we cannot guarantee the complete absence of allergens in our products due to the shared kitchen environment.
2. Ingredients: We strive to use high-quality, fresh ingredients in all our products. For a complete list of ingredients used in our cakes, please inquire with our team.
3. Health Considerations: Our cakes are made with sugar, dairy, and other ingredients that may not align with certain dietary guidelines. We encourage our customers to make informed choices based on their health needs.

For any questions or concerns about allergens or dietary requirements, please do not hesitate to contact us. Your health and satisfaction are our top priorities.

Borsalle does not provide refunds or partial refunds for any cake that meets our quality standards once it has been picked up, delivered, and accepted by you or a designated party.

We also do not offer refunds or partial refunds for design variations, color discrepancies, or misplaced messages. If the message on the cake is incorrect, we will correct it or return it to our kitchen.

We kindly ask that you read our terms and conditions before placing your order here

Please transfer your cake into the fridge as soon as possible. Decorations such as cake toppers (if supplied separately) should be kept at room temperature. For maximum flavour and a soft, moist texture, we recommend removing the cake 60 to 90 minutes in advance (subject to room temperature). If your cake sponge still appears hard, this means that it hasn’t reached normal room temperature, so just leave it out for a little longer. For more details, check our Cake Care Instruction page.

Please don't push anyone's face into the cake as there is a risk of serious injury caused by dowel rods, toys, decorations, fruits or fillings etc. used in the cake.
All tiered and high cakes contain food-safe wooden or plastic dowel rods (required for stabilizing the cake). Please remove these dowel rods from the cake before serving. See details here